Dumping waste in public places and water bodies, and burning plastic within the limits of Vilavoorkkal Grama Panchayat, are punishable offences. If such violations are detected either directly or through valid evidence, a fine will be imposed.
RIGHT TO SERVICE ACT

Right to Service Act – Grama Panchayat

The Kerala State Right to Service Act, 2012 is a law enacted to ensure the timely delivery of government services to the public in Kerala. Under this Act, Local Self-Government Institutions, including Grama Panchayats, are required to provide specified services within the prescribed time limits.

Key Objectives of the Right to Service Act

  • Ensure timely delivery of services to the public
  • Avoid unnecessary delays in government offices
  • Ensure an accountable system of administration
  • Improve transparency and efficiency in service delivery
  • Provide a clear mechanism for complaints and appeals

Rights of Citizens under the Right to Service Act

  • The right to receive an acknowledgement or receipt when submitting an application for a service
  • The right to receive the service within the prescribed time limit
  • The right to receive the reason in writing if an application is rejected
  • The right to file an appeal in case of delay

Appeal Mechanism

First Appeal

If the service is not provided within the prescribed time limit or the application is rejected, an appeal may be submitted to the concerned Appellate Authority.

Second Appeal

If a satisfactory resolution is not obtained through the first appeal, a second appeal may be submitted to the higher authority.

Online Services

  • Application for Birth / Death Certificate
  • Building Permit Application
  • Payment of Taxes
  • License Application / Renewal
  • Submission of Complaints

The Right to Service Act is an important legislation that promotes transparency and citizen-oriented governance in Grama Panchayat administration. It helps ensure that government services are delivered to the public in a timely, efficient, and accountable manner.

Important Portals

Major online service portals related to Local Self-Government Institutions in Kerala

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KSMART Portal

The online service portal of Kerala Local Self-Government Institutions. Citizens can apply online for certificates, permits, licenses, and various other services.

Visit Portal 

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Information Kerala Mission

The official portal responsible for e-Governance initiatives and digital services of Local Self-Government Institutions in Kerala.

Visit Portal 

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Local Self Government Department Kerala

The official website of the Local Self Government Department, Kerala. Government orders, schemes, programmes, and service-related information are available here.

Visit Portal